Successes

Successes

Al's Story

"Since being in the care system from a young age, I always knew there were people to care for me. From the moment I was diagnosed with epilepsy at the age of 14 then having seizures when I was 17 I knew it wasn’t going to be easy." "But when I moved into Buffery, I got greeted by lovely members of staff and management. They helped, supported and guided me to living a more independent life. I achieved that and ended up moving in with my boyfriend whilst starting a weight loss journey with slimming world in 2019. It was a difficult journey but I pushed through and by 2021 I had lost 6 1 —2 stone. I also started a new job, got engaged and now have my own home with my fiancé. I am proud of getting to this point and I am the happiest I have ever been in a long time."

T's Story

T was originally referred to us by social services due to previously refusing care and support from other care agencies, health professionals and from immediate family. T suffers from Depression, PTSD and Alcoholism. It took time, patience to build up a meaningful relationship between T and her staff team, who were hand picked for their experience in this area and personality traits. We pride ourselves in matching staff and service user personalities, likes, dislikes and values. T has recently come out of a detox centre and is engaging in AA meetings with the support of staff and is now engaging in health professionals and building bridges with family members. T continues to inform staff of any upcoming appointments her worries and concerns.


T “I can’t thank the staff enough for all of their help"

H's Story

H was referred to us by his Power of Attorney due to concerns regarding memory loss, lack of food, untidy property and loss of weight. H had been referred to a number of agencies prior to us but due to disengagement the services were stopped. H, initially, refused all support and often didn’t answer the door to the staff. With persistence, communication and understanding, staff were able to build up a rapport with H and now support everyday to ensure H is eating a hot meal, encouraging domestic tasks and engaging with health professionals to maintain health and wellbeing. H had input in his allocated staff and worked with management to pick those he felt he gets on with. H will often ring staff and management when he feels lonely or confused putting less strain on primary health services.


H has recently said to staff “I don’t know what I would do without you now"

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